Last I looked at the Google Data API we still lacked the needed functions. We have realtime sync for a number of our devices, and we implement whenever possible. I too would love Google to be realtime sync. It is a very high priority that all Google events show the same time as Outlook events using any version of Outlook, and any method for event creating including through Exchange and by meeting invites. My employee did the wrong thing, and should have reported the issues upstream for my QA to look at and see what is not working right. Without people reporting things I'm not sure if we'd see all the changes. Google Calendar is a work in progress, so for something we fixed two years ago, we often see Google modify the server side without notice. We have a lot of code to work around things the API won't do. The Google Calendar API, now 3 years old, is notorious for time zone and DST issues.
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For Droid, our current software goes through the Google Calendar and Contact API. I'm sorry to see you find our growing pains.ĬompanionLink techs support all smartphones, including BlackBerry, iPhone and Droid. Any time you get ten individuals working hard, some for many years, it becomes a work in progress. Does it run the way I want to? Certainly not.
This is a US based staff that is well paid and gets health benefits, so our tech department is a half-million per year operation by itself. That means 20 calls and 30 emails for every person. CompanionLink currently runs a call center with ten techs, and they handle an average of 200 calls and 300 emails per day.
We are a boutique shop, but moved past the two people phase back in 1988. You can email me directly at and I can extend your evaluation and get you the real answer by about 11am Pacific time today (Friday Nov 27). I've pushed your comments to my QA team for examination. AAY56, I'm very sorry you got such poor tech support from our organization.
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